If you contact us via the form on this website or by e-mail, your data will be stored with us for the purpose of processing the request and in case of follow-up questions. We will not share this information without your consent with any third parties. The following data are processed via our contact form and stored for 36 months:
- First name
- Second name
- Room Category
- Phone number
- E-Mail address
- Number of adults
- Number of children
- Planned arrival date
- Planned departure date
- Your messages sent to us
Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm. We use them to make our websites and digital platforms user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases. The deactivation of cookies however, may limit the functionality of our website.
Our website uses Google Maps to display interactive maps. Google Maps is a map service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, California 94043, USA. By using Google Maps, information about the use of this website, including your IP address, may be transferred to Google in the United States. The content of the map will be transmitted by Google directly to your browser and incorporated by it into the website. Therefore, we have no control over the extent of the data collected by Google in this manner. According to our knowledge these are at least the following data:
- Date and time of visit to the website in question,
- Internet address or URL of the website accessed,
- IP address, (start) address entered during route planning.
We have no influence on the further processing and use of the data by Google and therefore can not accept any responsibility for this.
By using our website, you consent to the processing of the data collected about you by Google Maps route planner in the manner described above and for the purpose stated above.
Web Analytics (Google Analytics)
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Use is made on the basis of Art. 6 para. 1 sentence 1 lit. f. DSGVO. Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of the website such as:
- Browser type / version,
- used operating system,
- Referrer URL (the previously visited page),
- Time of the server request
are usually transmitted to a Google server in the US and stored there. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google. We have also extended the code “anonymizeIP” on this website to Google Analytics. This guarantees the masking of your IP address so that all data is collected anonymously. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website usage and internet usage to the website operator. You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website to the full extent.
You may also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading the browser plug-in available under the following link and install:
We use Google Analytics to analyze data from double-click cookies and Google Ads for statistical purposes. If you do not want to do this, you can disable it through the Ads Preferences Manager (http://www.google.com/settings/ads/onweb/?hl=en). For more information about your privacy related to Google Analytics, see the Google Analytics Help Center (https://support.google.com/analytics/answer/6004245?hl=en).
We have concluded a corresponding contract data processing contract with the provider. Your IP address will be collected but pseudonymised [eg by deleting the last 8 bits]. As a result, only a rough localization is possible. The relationship with the web analytics provider is based on Privacy Shield. The data processing takes place on the basis of the legal regulations of the § 96 exp. 3 TKG as well as the art. 6 exp. 1 a (consent) and / or (legitimate interest) of the GDPR (GDPR and Austrian Telecommunications Act, TKG2003).
Our concern within the meaning of the GDPR (General Data Protection Regulation 2016/679 is a regulation in EU law, legitimate interest) is the improvement of our offer and our website. The user data is kept for a period of 38 months.
Use of Facebook social plugins
Our website uses so-called social plugins (“plugins”) of the social network Facebook operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo or the addition “Social Plug-in of Facebook” or “Facebook Social Plugin”. An overview of the Facebook plugins and their appearance can be found here:
If you visit a page of our website that contains such a plugin, your browser connects directly to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are currently not logged in to Facebook. This information (including your IP address) will be transmitted by your browser directly to a Facebook server in the USA and stored there.
If you are logged in to Facebook, Facebook can immediately assign the visit to our website to your Facebook profile. If you interact with the plugins, for example by clicking the “Like” button or leaving a comment, this information is also transmitted directly to a Facebook server and stored there. The information will also be posted on your Facebook profile and displayed to your Facebook friends.
If you do not want Facebook to directly assign the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website. You can completely prevent the loading of Facebook plugins even with add-ons for your browser, e.g. with the “Facebook Blocker”.
Our website uses features of the Instagram service. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit of our pages with your user account. We point out that we as the provider of the pages do not receive any knowledge of the content of the transmitted data and their use by Instagram.
You have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority (Datenschutzbehoerde).
You can reach us by following contact details
Jennifer Deda, CEO Hotel Wiesenhof
Wiesel 1, 6142 Mieders
Tel.: +39 392 54 00 740